Shipping, Return and Refund Policy

 Jaunt-Go Shipping Policy

1. Shipping Rates & Delivery Estimates

• Standard Shipping: We offer free standard shipping on all orders within the continental United States. Estimated delivery time is 3-5 business days.
• Expedited Shipping: For those who need their items sooner, we offer expedited shipping at a flat rate of $15. Estimated delivery time is 1-2 business days.

2. Shipment Processing Time

• All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

3. Shipment Confirmation & Order Tracking

• You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

4. International Shipping

• Currently, we ship only within the United States. We're looking to expand our shipping destinations, so stay tuned!

5. Damages

• Jaunt-Go is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

6. Returns Policy

• Our Return & Refund policy provides detailed information about options and procedures for returning your order.

For more information, questions, or concerns about our shipping policy, please contact us at [insert customer service contact info].

30-Day Return Policy

At Jaunt-Go, we aim to ensure that you are completely satisfied with your purchase. We understand that sometimes an item may not be exactly what you need. That's why we offer a 30-day return policy.

Time Frame:

• Returns are accepted within 30 days from the date of purchase.

Condition of Items:

• Items must be returned in their original condition, unused, with all original packaging and tags.
• Items that are damaged, altered, or show signs of wear are not eligible for return.

Return Process:

• To initiate a return, please contact our customer service team at [Contact Information].
• Provide your order number and the reason for the return.
• Follow the instructions provided by our team to send your item back.

Refunds:

• Once we receive and inspect your returned item, we will process your refund.
• Refunds will be issued to the original method of payment.
• Please allow [number of days] business days for the refund to be processed.

Exchanges:

• If you wish to exchange an item, please follow the return process to return the original item and place a new order for the item you want.

Exceptions / Non-Returnable Items:

• Certain types of items cannot be returned, such as custom products (such as special orders or personalized items).
• Please get in touch if you have questions or concerns about your specific item.

Shipping Costs:

• Jaunt-Go will provide return labels at no cost. 

Contact Us:

• If you have any questions about our return policy, please contact us.
• 
  

Jaunt-Go reserves the right to modify this return policy at any time.